Viewing Card Details
To protect your information, card numbers and CVVs are hidden by default. To view them:
Tap the eye icon in the Tria app.
Complete the biometric security check (ensure biometric permissions are enabled on your device).
How to reset your PIN
Go to the Card section.
Select which card to change the PIN for.
Select Details.
Scroll down and select “Reset card PIN”.
Handling Compromised Card Details
Compromised card details can occur due to phishing, unauthorized access, or other security breaches. If you notice a transaction you don't recognize or believe your card details have been stolen, it is essential to act quickly to secure your account and prevent unauthorized transactions.
Steps for Lite Card Replacement
Open the Tria app and navigate to the Card screen.
Select Card Details for the compromised Lite card.
Tap on Re-issue my card.
Confirm your selection. A new Lite card number will be generated immediately, and you can start using it right away.
Note: Lite Cards can only be reissued a maximum of 3 times. Reissuing Lite cards is recommended for compromised cards and not anything else.
Steps for Physical Card Replacement
Freeze the physical card in the Tria app to block any new charges.
Please contact Tria support to inform the situation.
Requesting promo codes for replacement is currently not available.
We are awaiting the availability to reissue physical cards in the Tria App.
Please stay tuned in the upcoming weeks for updates.