How to Top Up Your Tria Card
Top-ups allow you to instantly add funds to your Tria card by depositing crypto assets from your wallet. These deposits are converted and credited to your card balance, ready for immediate use in payments.
Getting Started
Adding funds is simple. Follow these steps to top up your card:
Navigate to the Cards section of your app.
Tap on Top-up.
Select your preferred wallet:
Tria Wallet
Any supported external wallet
Choose the token you wish to deposit.
Enter the amount you want to add.
Tap Review to verify your details.
Swipe to Top-up to finalize the transaction.
Once the transaction is successful, the funds will appear in your card balance. Most top-ups are processed near-instantly.
Supported Networks and Minimums
Tria supports top-ups from several major blockchains:
Networks: Bitcoin, Ethereum, Polygon, Base, Arbitrum, Optimism, Binance Smart Chain (BSC), Aptos and Solana.
Minimum Amounts: $50 for Bitcoin (BTC); $10 for all other supported tokens.
Notes:
Avalanche is currently not supported for card top-ups.
Aptos chain is not supported for Hyperliquid deposits.
For most supported chains, we offer gasless deposits. This means you do not need to hold the blockchain's native gas token to fund your card.
Important Exception: Gasless deposits are not supported on Solana. You must have SOL in your wallet to cover transaction fees. If your wallet lacks sufficient SOL, the deposit will fail.
Managing Your Card Balance and Top-Ups
Top-Up Amount
The maximum top-up amount you can enter may be slightly adjusted to ensure the transaction can be processed successfully end-to-end. This is because the system needs to account for processing and conversion conditions in the background.
Top-Up Timing
Card and wallet top-ups are typically instant. However, due to network congestion, it may sometimes take 2–4 hours to reflect in your balance. If you don't see your funds, try logging out and back into the Tria app.
Funds Visible but Not Usable
You may occasionally see a balance that you cannot withdraw or spend. This usually happens for two reasons:
Refunds in Progress (Posted Charges): These are refunds initiated by a merchant that are still being processed by VISA.
Note: Refunds from merchants can only be spent by using the card and cannot be withdrawn.
Blocked Amounts (Pending Charges): Certain merchants—such as hotels, car rentals, or fuel pumps—temporarily block or reserve funds as a "pre-authorization." These funds are released once the final transaction amount is confirmed.
If you have any further questions, feel free to reach out via in app support. We are always happy to help.